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Terms and Conditions

Read more about the terms and conditions that apply when booking an activity through Ibex Adventure Club.

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Cancellations until 2 days prior to activity start are fully refunded and changes can be done without any penalties in this period as long as the change does not influence an associated tour itinerary.

Cancellations cannot be refunded within the last 2 day period prior to activity start. This will apply even if the activity has been purchased in this time period. Likewise changes to activity are not accepted in the last 48 hrs.

Changes and cancellations need to be completed through Ibex Adventure Club customer services, or else they will not be refunded.

Ibex Adventure Club does not offer any cancellation protection, so we recommend everyone to buy a private travel insurance plan covering potential cancellations.

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